MemberDay Member Portal

Knowledge base

Knowledge Base - Member Portal

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Getting Started

7 Docs

Getting Started Guide - Admins How to Log In Convince Your Board Document Member Software Overview for Non-Admin (Video)Member Day Software Overview for Admins (Video)Sign up for free trial of Public Website Builder Request Member Data Import

Dues Billing

8 Docs

Dues Billing With Attendance Incorporation (Video)Dues Billing with Attendance Incorporation (Article)Dues Billing Scenarios Dues Billing - Editing Payments Dues Billing - Email invoice to different member email Dues Billing - Member Credits Dues Billing - Voiding Invoices Dues Billing FAQ

General

14 Docs

Member Portal Roadmap - (3/14/24)Member Login Issues Onboarding Members - Getting to Know the New Portal Connect Public Website Login Menu Item to the Portal Login Page Forgot your Password?MemberDay Security & Data Protection How to Subscribe and Continue Using MemberDay Member Portal Product Updates - Updated 10/15/2025

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Webinar Recordings - Member Portal

3 Docs

3/20/2024 Member Portal Webinar Recording MemberDay Member Portal Walkthrough Video 8/27/2025 Dues Billing Webinar - Video

Members

12 Docs

Letting Members into the Portal Working with Member Types Member Roles and How to Grant Access Printable Member Directory How to Add a Profile Photo How to Download Member Data from the Portal Update Member Information Members - Deactivating members

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Meetings & Events

8 Docs

Add Volunteer Positions and Volunteers How to Create a Committee Meeting How to Create a Regular Meeting RSVP and How It Works Public Website Widgets Taking Attendance Publicly Available Volunteer Signups Locations - How to delete a location

Event Registration

2 Docs

Event Registration - Attendee Types vs. Tickets Event Registration and How It Works

Email

6 Docs

All About Email How to Create a Distribution List Email - When members receive an email the name displays incorrectly Email - Handling failed emails Email FAQ Email Preferences for Members

Files

3 Docs

File Manager File Manager FAQ File Manager - Permissions

Mobiles Devices

1 Doc

😊 NEW! MemberDay Mobile App

Task Manager

6 Docs

Task Manager - Overview Task Manager - Add/edit task Task Manager - View Task Details Task Manager - Assign task to a member Task Manager - Update status of a task Task Manager - Notifications

MemberChat

1 Doc

MemberChat Basics