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Members - Deactivating members

This article explains how to deactivate a member and what happens when that is done

Updated 6 days ago

How to deactivate a member

To deactivate a member do the following steps:

  1. Go to the Members+ screen

  2. Click the action menu (three dots) for the member you want to deactivate and choose the "Deactivate" option

  3. Enter the effective date

  4. Click the "Deactivate" button

What happens when a member is deactivated?

  • The record doesn't get deleted - it just gets marked as deactivated and hidden

  • The member data remains in the system and can be accessed by checking the "Show former" checkbox on the Members+ screen

  • The member can no longer log in

  • The member is not shown in any lists or dropdown throughout the site, including the Members+ screen

  • Some things WILL remain though. They are as follows:

    • Event registrations

    • Dues Billing invoices

    • Volunteer signups

    • Committee assignments

    • Task assignments

How to reactivate a member

To reactivate a member do the following steps:

  1. Go to the Members+ screen

  2. Check the "Show former" checkbox

  3. Click the action menu (three dots) for the member you want to reactivate and choose the "Reactivate" option

  4. The member should not appear as an active member

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