Q. Is there a connection to the Kiwanis database?

A. No there is not a connection to the Kiwanis database. Kiwanis is not opening up their systems to outside services.

Q. How can I update my email address? 

A. If you are able to log in then do that and go to the Members+ screen and click the action menu next to your name. There will be an edit option. If you are NOT able to log in, then contact your site administrator and request that your email gets updated. After that you can go to https://app.memberday.com to log in.

Q. I assigned the administrator role to a member but the member is not able to make any changes. How can I fix that?

A. Ask the member to log out then in again by clicking the LOG OUT link in the lower left. This should clear up the issue.

Q. I have no add button in the lower right of the Members+ screen.

A. If you were given an administrator role and do not have the add button then try logging out then back in again. If that doesn't work contact your administrator and have them check to see if the role was assigned.

Q. Is there a way to print mailing labels?

A. At this time there is no way to directly print mailing labels. However, you can export the members to a spreadsheet and do a mail merge to create the mailing labels.

Q. We have several father and son members. How do we get name suffix (ex Sr, Jr) to show?

A. Currently the suffix does not display in the list of members