General

Member Portal Roadmap - (3/14/24)

Here's a snapshot of the MemberDay Member Portal roadmap for the next several months. This will provide a picture of where we've been, where we are headed and updates

Member Login Issues

This article will present solutions to many of the member login issues.

Onboarding Members - Getting to Know the New Portal

Here 's a document that provides an overview of the functionality of the portal and what a member (without administrative access) can do and see in the MemberDay Member Portal. The document provides a nice overview of the member dashboard.

Connect Public Website Login Menu Item to the Portal Login Page

This article will show you how to link a button in the public website menu to the portal login page. This provides an easy way for members to remember how to get to the portal.

Forgot your Password?

How to reset your password if you forgot it or are having problems logging into the portal.

MemberDay Security & Data Protection

MemberDay security and privacy protection practices

How to Subscribe and Continue Using MemberDay

As the trial for the MemberDay Member Portal and Public Website Builder comes to an end, if you choose to continue with the service, you will need to subscribe. This article will show you how to subscribe in order to avoid disruption of your service.

Member Portal Product Updates - Updated 10/15/2025

Updated list of improvements made to the member portal. We continue to build-out and refine the MemberDay Club Member Software. Update reminder: In order to see updates to the MemberDay software, you will need to refresh any screen to see the latest version of MemberDay. Keep your suggestions and feedback coming - we want to hear from you!

Online Payments - Setting up Stripe

This article explains how to setup online payments using Stripe

Logging in - Member is part of two clubs that use MemberDay and needs to log in to both

How to get a member in two clubs using MemberDay to log in to both clubs

Can't Scroll on Mobile Device

We've been made aware of an issue with scrolling on mobile devices after the recent iOS update. The following article explains the issue and the (easy) workaround.

New AI Feature for Portal Knowledge Base

We've added AI to the knowledge base help article area to assist in getting you the answers you need.

Notifications

All about managing notifications in MemberDay

MemberDay 2024 Enhancements - A Year in Review!

This article will provide a snapshot of the past year in review. This list provides an overview of the top enhancements. However, there were many, many more!