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Can't Scroll on Mobile Device
We've been made aware of an issue with scrolling on mobile devices after the recent iOS update. The following article explains the issue and the (easy) workaround.
Updated 6 days ago
New iOS on Mobile Devices?
If you or your members have updated to iOS 18.2, you may notice that one-finger scrolling no longer works on mobile devices. This issue stems from the underlying framework and impacts scrolling within MemberDay on these devices.
The Quick Fix:
For now, simply use two fingers to scroll on your iPhone or iPad. This temporary workaround ensures smooth navigation while we wait for the underlying framework to be fixed.
We’ve put together a short article in the MemberDay Knowledge Base explaining this issue in detail. Feel free to share it with your members, especially those using mobile devices affected by the iOS 18.2 update.